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Clarity

Welcome to Clarity, a podcast powered by the Thomson Reuters Institute. In each episode, we dive deep into a single question from decision-makers and thought leaders from legal, corporate, tax, accounting & audit, and government communities. Grounding the conversation in the Institute’s research and practice leads’ domain expertise. In each episode, we sit down with a special guest or panel of experts from our community of partners, clients, and key leaders in each industry we serve.

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  2. What does it take for law firms to create and prove client value?

What does it take for law firms to create and prove client value?

Feb 4, 2026

In a new episode of Clarity, we unpack why value has become the defining battleground for law firms in 2026. Driven by shifting markets, AI disruption, and clients who now assess their outside firms through evolving stages of trust, we break down the touchpoints that shape perceived value and share concrete steps that law firms can take today to deliver meaningfully differentiated client service.